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Privacy Policy

How we collect, use and protect your personal information.

Last updated: September 2026

Introduction

Cape Move Logistics ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act, 2013 (POPIA). This policy explains what information we collect through https://capemovelogistics.co.za, how we use it, and the rights you have in relation to it.

Information We Collect

We collect personal information that you voluntarily provide when you use our quote request or contact forms, including:

  • Full name and company name (where applicable)
  • Phone number and email address
  • Service required, moving-from and moving-to addresses, and preferred moving date
  • Any additional details you choose to include in your message

Our web server and hosting provider also automatically log standard technical information (such as IP address and browser type) for security and site administration purposes, as is standard practice for most websites.

How We Use Your Information

We use the information you provide to:

  • Respond to your quote request or enquiry and provide you with a quotation
  • Communicate with you about your booking or move
  • Plan and deliver our moving, delivery and logistics services
  • Maintain records for accounting and legal compliance purposes

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Cookies

Our website uses a minimal, strictly necessary session cookie to secure our quote and contact forms against spam and abuse. See our Cookie Policy for full details.

Third-Party Services

Our website relies on a small number of third-party services to function:

  • Google Fonts — loads our website typeface from Google's servers.
  • Google Maps — our Contact page embeds a Google Map to show our office location.
  • WhatsApp — our WhatsApp chat links take you to WhatsApp's own platform, governed by WhatsApp's privacy policy.

These third parties may process limited technical data (such as your IP address) according to their own privacy policies, independently of us.

Data Sharing

We only share your personal information with our own staff and, where necessary to complete your move (for example, with a subcontracted vehicle or crew), with parties directly involved in delivering the service you have requested. We do not sell or rent your information to third parties.

Data Retention

We retain enquiry and booking information for as long as reasonably necessary to fulfil the purposes described in this policy, including accounting and legal record-keeping requirements, after which it is securely deleted or anonymised.

Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, and misuse, including form input validation, spam and abuse protection, and secure hosting.

Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct or update inaccurate information
  • Request that we delete your personal information, subject to our legal record-keeping obligations
  • Object to the processing of your personal information in certain circumstances
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us using the details below.

Children's Privacy

Our services are directed at adults and businesses. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: