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Terms & Conditions

The terms that apply when you use our services.

Last updated: September 2026

Introduction

These Terms & Conditions govern the use of the Cape Move Logistics website (https://capemovelogistics.co.za) and the moving, delivery and logistics services we provide. By requesting a quote, booking a service, or otherwise using our website, you agree to these terms.

Our Services

Cape Move Logistics provides commercial and residential moving, furniture removals, delivery, warehouse relocation, and long-distance moving services in Cape Town and across South Africa, as described on our website.

Quotes

Quotes provided via our website, phone or WhatsApp are estimates based on the information you provide. Final pricing may be confirmed or adjusted following a more detailed assessment of your specific move (such as an inventory review or site visit), and will be agreed with you before your move goes ahead.

Bookings & Payment

Bookings are confirmed once both parties agree on the scope of work, schedule and pricing. Payment methods and terms will be confirmed with you directly at the time of booking.

Your Responsibilities

To help us deliver a safe and efficient move, please:

  • Provide an accurate description of the items to be moved
  • Declare any items of unusually high value, fragility, or special handling requirements in advance
  • Ensure reasonable access to the collection and delivery addresses
  • Remove or disclose any items we are legally unable to transport (e.g. hazardous materials)

Cancellations & Rescheduling

We understand that plans can change. Please contact us as soon as possible if you need to cancel or reschedule a booking, and we will do our best to accommodate you. Any cancellation terms specific to your booking will be confirmed with you at the time of booking.

Liability & Insurance

Our team handles your belongings with care using trained staff and appropriate equipment. Please contact us to discuss insurance options and liability arrangements for your specific move before booking, so that you understand what cover is in place.

Force Majeure

We are not liable for delays or failure to perform our obligations where this results from circumstances beyond our reasonable control, including but not limited to extreme weather, road closures, or other events outside our control.

Website Use

You agree to use our website only for lawful purposes and not to submit false, misleading, or malicious information through our forms.

Governing Law

These Terms & Conditions are governed by the laws of South Africa.

Changes to These Terms

We may update these Terms & Conditions from time to time. The "Last updated" date at the top of this page indicates when it was last revised.

Contact Us

If you have any questions about these Terms & Conditions, please contact us: